FAQ

Welcome to the Skyy Gifts FAQ page! If you have a question about your order, shipping, or products, you’ll likely find the answer here.

✨ Orders & Shipping

How long does processing take?

Orders are typically processed within 1–2 business days before shipping.

How long does shipping take?

Standard shipping usually takes 3–7 business days depending on your location.

Do you offer free shipping?

Yes! We offer free standard shipping on eligible orders (as shown at checkout).

Will I receive tracking information?

Yes — once your order ships, you will receive a tracking number by email.

Do you ship internationally?

At this time, Skyy Gifts primarily ships within the United States. If international shipping becomes available, it will be listed at checkout.

💎 Products

Are your glitter products safe for skin?

Our shimmer and glitter products are designed for cosmetic use. We recommend performing a small patch test before full use, especially if you have sensitive skin.

Where can I apply body glitter/shimmer?

Our products are perfect for:

  • Collarbone and shoulders

  • Arms and legs

  • Chest and décolletage

  • Festivals, parties, events, and photoshoots

How do I remove body glitter?

We recommend using warm water and soap, or makeup remover/oil cleanser for easy removal.

🎁 Returns & Refunds

Do you accept returns?

Due to hygiene and safety reasons, we may not accept returns on opened beauty products. Please review our Refund Policy for full details.

What if my item arrives damaged?

If your order arrives damaged, please contact us within 48 hours of delivery and include a photo of the packaging and product. We will work with you to make it right.

📩 Customer Support

How can I contact you?

You can reach us anytime through our Contact Page or email us directly.

How quickly do you respond?

We typically respond within 24–48 hours.

⭐ Reviews

Can I leave a review?

Yes! We love hearing from our customers. After your order is delivered, you’ll be able to leave a review on the product page.

🔒 Payments

Is checkout secure?

Yes — our store uses Shopify’s secure checkout and supports trusted payment options like major credit cards, Shop Pay, Apple Pay, and more.

If you still have questions, feel free to contact us — we’re always happy to help!

✨ Thank you for shopping Skyy Gifts.